Your personal data is our greatest responsibility. We are fully transparent about what is collected, where it is stored, and how it is used.
We follow internationally recognised data protection standards
All data travels through encrypted channels
Data stored in secure data centers
Your data is never sold
Compliant with international privacy laws
You can request deletion of your data at any time
You will be notified if any issues arise
About this policy
This Privacy Policy applies to all users of the jililve website and app. By using the platform, you are deemed to have accepted this policy. If you have any questions, please reach out to our support team.
Protecting your privacy on jililve is one of our core commitments. This Privacy Policy explains what data is collected, why it is collected, and how it is used and protected.
We believe transparency is the foundation of trust. That's why this document is written in plain, simple language rather than complex legal jargon — so you always know exactly what happens with your data.
jililve never sells your data, shares it with third-party advertisers, or uses it for any unauthorized purpose.
Various types of information are collected when you create an account and use services on jililve. Full details are provided below.
| Data type | Example | Requirements |
|---|---|---|
| Identity Information | Name, date of birth, nationality | Mandatory |
| Contact Information | Mobile number, email | Mandatory |
| Financial information | Mobile Pay/Nagad number, transaction history | Mandatory |
| Verification documents | Photo of NID or Passport | Where applicable |
| Device information | IP address, browser, OS | Automatic |
| Usage data | Betting history, game preferences | Automatic |
We only collect information that is necessary. No unnecessary personal data is ever requested.
Jililve collects information in several ways. We're being fully transparent about each of them.
Please note: jililve will never ask for your password, PIN, or OTP via email or phone. If you receive any such request, contact support immediately.
Collected data is used solely for the purposes outlined below. It will not be used for any other purpose without your consent.
To stop receiving promotional emails or SMS, you can unsubscribe at any time through your account settings.
Jililve uses world-class technology to keep your data secure. We take data protection extremely seriously.
Your data is retained for as long as your account remains active. Upon account closure, it is generally deleted within 5 years unless legal obligations require otherwise. Financial records may be kept for a specific period in accordance with local law.
Jililve uses cookies on its website to enhance your browsing experience. Cookies are small data files stored in your browser.
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for login sessions and platform security |
| Functional Cookies | To remember your preferred language and settings |
| Performance cookies | To analyze which sections of the site receive the most traffic |
You can disable cookies through your browser settings, though doing so may affect certain features of the site.
As a jililve user, you have full rights over your own data. We respect those rights entirely.
To find out what information we hold about you, submit a request — we will respond within 30 days.
You may request corrections to any inaccurate information. This can be done through your account settings or by contacting support.
Upon closing your account, you may request that your data be deleted, except where retention is required by law.
You can request a copy of your personal data in a structured format (CSV or JSON).
You can object to certain uses of your data, such as opting out of marketing communications.
To exercise these rights, email us at privacy@jililve.biz or reach out via live chat.
Jililve strictly does not provide services to anyone under the age of 18. We take every precaution to protect minors.
If you suspect a minor in your household is using jililve, please notify us at support@jililve.biz.
Jililve reserves the right to update this Privacy Policy as needed. You will be notified of any changes.
For any privacy-related questions, concerns, or complaints, please get in touch with our Data Protection team. We aim to respond within 48 hours.
Your privacy matters most to us. Feel free to reach out with any concerns at any time.
What we do — combining technology and policy
An OTP is sent to your mobile at login, so no one else can access your account — even if they know your password.
An immediate alert is sent if any unusual login or transaction is detected. Nothing can happen on your account without your knowledge.
Only the information that is strictly necessary is collected. No additional personal data is requested or retained.
Your data is stored in ISO 27001-certified data centers with 24/7 security monitoring.
Jililve staff can only access the information required for their specific role — nothing more.
Independent security experts regularly audit jililve's systems to ensure there are no vulnerabilities.
Jililve is built on a commitment to protecting your privacy. Register now and start gaming in a safe, secure environment.